Shipping policy

Shipping Policy

Processing and dispatch
We process orders within 24 hours of purchase. Orders are dispatched within 1-2 business days.

Delivery time
Estimated delivery time is 5-10 business days after dispatch, depending on your location. Delays can occur because of customs, weather or carrier issues. You will receive tracking information by email as soon as your order ships.

Estimated delivery times
Ukraine: 8 business days
Europe and United Kingdom: 8business days
United States and Canada: 8 business days
Rest of the world: 8 business days
Delivery times are estimates and start after your order has shipped. Delays can occur because of customs, weather or carrier issues.

Shipping costs
Shipping costs are calculated at checkout based on your location and order. Free shipping on orders over 150$.

Tracking
You will receive tracking information by email once your order has shipped. It can take 24-48 hours for tracking to update.

Customs Duties and Taxes
By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.

Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.

Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.

The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.

To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.

The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.

Incorrect address
Please check your shipping address carefully. We are not responsible for orders delivered to an incorrect address provided by the customer. Contact us immediately if you need to change an address.

Lost, delayed or damaged parcels
If your parcel has not arrived within 30 days of shipping, or it arrives damaged, contact us at pavlosoroka57@gmail.com and we will resolve the issue.

Where we ship
We ship to the countries shown at checkout.